
Frequently Asked Questions
Show answer Show answer When you placed your order you should have received an email with a PDF attachement of your e-tickets for you to print out or show on your smartphone. If you did not receive this email or have deleted it in error you may download your eTickets by accessing your order on the website. Show answer All admission tickets/enclosures are sold on a non-refundable basis. However, should there be extenuating circumstances for requesting a refund we ask that you return your tickets by post along with an explanation and we shall consider your request following the event. Please post to: Customer Services, Scampton Airshow, PO Box 1940, Fairford, Glos GL7 4NA Please be aware all tickets are barcoded and prior to any credits being made each ticket will be checked to ensure it has not been used for entry to the airshow. Show answer When you order online you can print your e-ticket or show it on your mobile device at the entry point. If you have purchased enclosure tickets, you need to print off/show your admission ticket in the same way and the wristband, swing tag or lanyard pass, which gives you entry to the actual enclosure, will be posted to you with an information pack. Show answer Simply visit our website, login to your account and add the correct number of children's passes to your basket, or call our ticket hotline on 01522 396 600 between 8.30-5.30, Monday to Friday, and we will be happy to help. Alternately any children under 16 arriving without a ticket will have a barcode scanned at the entry point and allowed access to the showground. Show answer Any children (under 16s) arriving without a ticket will have a barcode scanned at the entry point and allowed access to the showground. Show answer We do not need to have a 'family' ticket as children (under 16s) are free of charge and we do not restrict the number of children per adult. When placing your order on our website please do not forget to order the relevant number of free child tickets. Show answer The decision to only sell advance tickets was made so that we have more control over the amount of traffic travelling to the airshow each day. As we have an e-ticketing system, providing we haven't sold out you will be able to order your tickets via our website up until the day of the show. Show answer Yes, the standard admission ticket allows you access onto the airfield where you can browse all the static displays, trade stands, exhibitions and many other activities. Show answer You may be asked for ID so bring some with you just in case. Show answer The name on the ticket is for administration purposes only. Each e-ticket has a unique barcode which will be scanned at the ticketing points. This scanning process then invalidates multiple uses of the same barcode. Show answer No, all Scampton Airshow tickets are sold as non-transferable and non-refundable. Show answer People turning up at the entry gates without a ticket will be turned away. Show answer The admin fee charged per booking is comparable with other ticket sellers. It pays for installation and maintenance of computer and scanning hardware and software, telephone lines, labour and all other costs associated with a ticket transaction. Show answer Please see HERE. Show answer Show answer Children 4 years old and under do not require
a ticket as long as they do not occupy a seat. Children aged 5 years and
upwards require a ticket, but please note children under the age of 5 are not
permitted in the Dambusters Enclosure. Show answer If you bring at least 20 adults and travel in
one vehicle you will receive a coach operators discount . Coach travel organisers please see HERE or
email wendyt@rafcte.com. Show answer Yes - All disabled visitors attending the Scampton
Airshow on a paid for adult admission ticket on Saturday 9th and Sunday 10th
September are entitled to bring one PA/Carer free of
charge. The PA/Carer concessionary ticket must be requested when placing your
order. Children (under 16s) with a disability must be accompanied
by an adult paying the full retail rate, as with all child tickets for the
venue. To book please call our Customer Services Department on 01522 396 600 (Mon-Fri 8.30am-5.30pm) Show answer Show answer Those upgrading to an Enclosure will be sent ONE on-airfield car parking pass per booking prior to the event. Show answer Local accommodation tends to be booked well in advance of the event and it is therefore best to book early. To find nearby accommodation please try the Visit Lincoln website. Show answer There are a number of campsites in the area. Details are available from our accommodation/local area page of the website as detailed above. Show answer Sorry drop off / pick up
is not recommended due to the one way systems that are in place. We do operate a bus service from Lincoln, opposite the train station, which travels direct to the airfield. Show answer Show answer The airfield will open from 8.00am and close at 7.00pm. Flying will take place between 11.00am and 4.00pm. Show answer Opening times: Show answer The car parks are open from 7am. Show answer All Standard Admission ticket holders must park in the Lincolnshire Showground and use the free shuttle bus service. Drivers arriving to use the showground park and ride system can follow the postcode LN2 2NA, which will get them to the general area. Drivers who are parking on the airfield to access their enclosure should follow the instructions provided in their packs. Show answer You can have re-admittance to the airfield up until 5pm. Please check with the gate team before leaving the show ground. Show answer No, bicycles must be left in the car parks where they can be secured to the fencing provided. Show answer You can view the most current list on the aircraft participation page. This is updated regularly. Aircraft are only added when we have written confirmation of their attendance. Show answer As you are no doubt aware, the airfield will be
incredibly busy over the period of the event with arrival and departure slots,
and indeed dispersal space, at an absolute premium. For this reason we
will need to limit aircraft visiting on a daily basis to only those operated by: Show answer Yes, you are welcome to bring your own food and drink although catering is also provided on the airfield. You may bring fold away chairs or picnic blankets to sit on and can leave these and picnic/coolboxes in the free of charge Drop Zone. Show answer No, these are not allowed. Show answer Unfortunately dogs or any other animals are not permitted entry to the showground or Scampton Airshow or Lincolnshire Showground car parks. This is not only for health and safety reasons, but the vast majority of aircraft are extremely noisy and very likely to cause distress to any animal. Please also note Police patrol the car parks and will take action if an animal has been left in a car. Show answer We definitely recommend ear defenders for babies/young children as the majority of aircraft displaying are extremely loud. Show answer ATM Machines will be available at each of the Service Stations. Show answer A full range of catering will be located at the Service Stations and the Vintage Village. Show answer We provide a free Drop Zone facility that will allow you to make the most of your day by leaving shopping, picnics and any other heavy items in a secure location. Show answer The Park & View Enclosure is located on
site at RAF Scampton at the North end of the runway. Use postcode LN1 2ST and
then follow the signs for the Park and View Enclosure. Show answer Thursday 7 September: 7.30am - 5.30pm. Friday 8 September: 7.30am - 5.30pm. Monday 11 September: 7.30am - 4.30pm. Cars cannot be left overnight in the car parks. Show answer Aircraft arrivals and departures, plus a number
of aircraft will rehearse their display routines during the days before the
show. Due to operation reason beyond our control a small number of aircraft may
arrive or depart prior to or after the Park & View days. Show answer The dynamic nature of aircraft arrivals and departures means
we are unable to produce a definitive list of aircraft you can expect to see.
However you can be sure to have a great day out and see some spectacular
aircraft arriving and departing the first ever Scampton Airshow. Show answer Tickets can be bought in advance, either on our website or by phoning our ticket hotline on 01522 396 600 (Monday to Friday, 8.30am to 5.30pm). Children under 16 are admitted free when accompanied by a paying adult. Show answer Yes you can walk to the Park and view enclosure
but you will still require a Park and View ticket. Show answer Yes, toilet facilities are available at the
Park and View enclosure. Show answer Show answer Catering is available at the Park and View site. Show answer Unfortunately dogs are not permitted entry to the Park & View enclosures or car parks. This is not only for health and safety reasons, but the vast majority of aircraft at the airshow are extremely noisy and very likely to cause distress to dogs, due to their acute hearing sensitivity. Please also note Police patrol the car parks and will take action if an animal has been left in a car.
How many under 16s can I bring in with me on a standard admission ticket?
Why haven't I received my e-tickets / I have deleted the email with the link to my e-tickets?
I can no longer make it to the show. Can I return my tickets for a refund?
When will I receive my enclosure pack?
How do I order/I have forgotten to order child tickets?
I have won or been given tickets, but need child tickets?
Do you have a family ticket?
Why do tickets have to be purchased in advance and not available on the gate?
Will I be able to see the aircraft on standard admission?
My child is 15 will I be asked for ID?
Does it matter what name is printed on the tickets?
Can I change my tickets for another day?
What will you do if someone turns up over the weekend without a ticket?
Why have I been charged an admin fee when I have printed off my tickets?
What facilities are provided for registered disabled visitors?
Do you offer Military Discount?
Do children need a ticket for the Flightline Grandstand/Lincolnshire Life Enclosure/Dambusters Enclosure?
Can I book to attend the Scampton Airshow as part of a coach trip?
Is there a concession for Personal Assistants/Carers?
How can I apply for charity tickets?
Why have I only been given one on-airfield parking permit?
Where can I find accommodation nearby?
Where can I find camping in the nearby area?
Can I get a taxi? Can I get dropped off?
Is there any airshow radio station?
What time does the show start / finish?
What time is Park and View open?
What time do the car parks open?
What is the postcode for Sat Nav purposes?
Can I get back to my car during the day?
Can I bring my bicycle in to the airfield?
What aircraft will be at Scampton Airshow?
Can I fly into Scampton Airshow as a day visitor?
Can I bring my own food / picnic / foldaway chairs?
Can I have a BBQ on the airfield or in Lincolnshire Showground?
Can I bring my dog/any animals with me?
Should we bring ear defenders?
Where will I find cash machines on the airfield?
Where will I find food to purchase?
Is there anywhere to safely leave any heavy items or shopping whilst at the show?
Where is the Park & View enclosure?
What time does the Park & View enclosure open?
What can I see at Park & View?
How can I find out which aircraft are arriving / departing / rehearsing?
Where can I buy a ticket for Park & View?
Can I walk to the Park & View enclosure?
Are there toilet facilities in Park & View?
Are there dedicated disabled facilities at Park & View?
Are there traders and catering in Park and View?
Can I bring my dog to Park & View?